Microsoft teams give control greyed out. This behavior is by design.

Microsoft teams give control greyed out Jan 14, 2022 · Microsoft announced plans to roll out a new update on Teams that will allow users on Azure Window Desktop and Windows 365 on virtual desktop infrastructure (VDI) to give and take control of the screen during calls and meetings. com, use "Use the web app instead" option to open teams in a browser and check the outcome. Teams users on VDI can give and take control during calls and meetings while sharing their desktop. We are a community that strives to help each other with implementation, adoption, and management of Microsoft Teams. Unable to click or type on the remote machine. 5. 6. Troubleshoot performed: 1. Bonus: Check Compatibility of Audio Device Adapter. "Give Control" is still greyed out. In deze situatie ziet u het verzoek van de gebruiker op de werkbalk Delen. However, while the feature works perfectly fine in some workstations it remains greyed out in others with same configuration. We have the allow sharing with external guests setting turned on in Teams Admin. This behavior is by design. In diesem Fall wird die Anforderung des Benutzers auf der Freigabe-Symbolleiste angezeigt. I have version 1. I've double checked Meeting Policies within MS Teams admin center and "Allow a participant to give or request control" is turned on. Then, right-click the MS Team icon on the desktop > select Open file location. Microsoft Teams troubleshooting This library of articles provides guidance to troubleshoot and fix errors that you may experience when using Microsoft Teams. What is the symptom of this issue? The option is greyed-out? 2. And i cannot also place out of the office status it says update is discarded This thread is locked. Apr 4, 2023 · Teams features are enabled/disabled by your admin they can set it to employees only, authenticated users, guests, or everyone. When a request comes to her for control the give control button is greyed out. Most likely, your laptop also comes with its own built-in camera. And I would suggest you to consider using a certificated device. Mar 14, 2022 · I tried the Request & Give Control feature in Teams, after setting the graphics performance preference. I've checked with 6 co-workers who all have different camera models than me and we've confirmed this to be an issue both for external and USB cameras. This article discusses known issues that might occur when your users use webinars Mar 9, 2023 · Repeat step 6. They couldn't see my mouse moving on their screen and I couldn't click on anything. We are users just like you who help others. Aug 8, 2019 · -----Beware of scammers posting fake support numbers here. We have been searching high and low for a teams policy that is blocking the permissions settings, but we can't find anything. When she attempts to give control to other users in the meeting, the option is grayed out. Hi, I also have this issue and I see now that it work only if I connecting in the laptop (Lenovo - yoga) I work usually with docking station ( Gold Touch USB 3. Then go to Devices and manually select your camera. When you encounter attendees whose names appear but are greyed out in the “Give Control” drop-down during screen sharing in Microsoft Teams, there are a few potential reasons for this behavior. I did have to request control again from the User and they then allowed it and that's when the function worked normally. On a call, giving someone access to control your screen is fantastic for collaboration. We have two 0365 Tenents when we use team in one we can share and Give control . If some one share the screen to me means if I give the request control Option they are not getting allow & Deny Options. Once I give control, I lose my tool bar. It's an HP EliteBook 840 G3. I'm using an Acer laptop running Windows Jan 25, 2024 · Hi,I have been using teams for ages, but since I upgraded to new teams my Gallery view changed automatically from right side panel to TOP and hence everytime something is shared all the So I figured out a workaround that seems to get the mouse cursor working again, once the end user shares the screen and they give you control click on chat on the left hand side of teams which should minimize the remote control window. Please i need your help on this issue. After thorough research and consultations, it has been concluded that the feature you are inquiring about is not yet available in Teams for Family. Aug 25, 2023 · SymptomsYou share a screen with another user on the Microsoft Teams desktop client, and the other user requests control of your screen. To learn how to manage webinars, see Set up for webinars in Microsoft Teams. Seamless collaboration and increased teamwork is possible with this feature. Sep 26, 2023 · First, as you pointed out, the "Camera Settings" link found in the old Teams under Settings (app-level, not in meeting) --> Devices --> Camera simply isn't there in the New Teams. Unfortunately, the uninstall button is greyed out and Jan 6, 2022 · Hi, Amrutha, My name is Didi. I have seen this a couple of Mar 20, 2025 · Use the Teams admin center to manage live captions. Apr 17, 2020 · If you find that Microsoft Teams give control not working when you are sharing your screen, follow the steps below to fix it. Login to other computer to for testing May 19, 2020 · That’s all very well but nothing changes! You restart Teams, you restart the computer and still nothing. Under the compatibility tab, check the "Run this program in compatibility mode for" 4. 4. Could you advise if Microsoft has disabled this feature for Teams (Free version). I have tried to do disk cleanup, chkdsk /r, sfc /scannow, windows updated to all latest updates, defrag the drives (which I already know won't help but still did that), searched in complete C drive but unable to find the program. You can refer to Give control doesn't work when you share screen in Teams - Microsoft Teams | Microsoft Learn Feb 21, 2022 · I want to give control to a participant in a meeting but I cannot see "Give control" from MS Teams. Our user also does not have the option to give control as it is greyed out as well. Teams Client: The "Give Control" feature works in the Teams desktop client and might not be available or function correctly in the web version or mobile app. kindly check if your Teams app is up-to-date. In this situation, yo Apr 6, 2022 · U deelt een scherm met een andere gebruiker op de bureaubladclient voor Microsoft Teams en de andere gebruiker vraagt om controle over uw scherm. Help with the Microsoft account recovery form. I can give control to another presenter but cannot take it back. The person you're trying to give control to must be signed in to Teams with a work or school account. It is worth noting that this is a user community, and we are all users here, much like yourself. Mar 7, 2023 · Can't give the file owner "full control" ALL greyed out, inheritance greyed out, EVERYTHING. The blue goes away. The single click method seems to be the best for now. Hello, I am working on a clients HP Elitebook 820 g2 currently running Windows 7 64bit Enterprise for the above issue with Teams not allowing the user to give control. Download a fresh updated copy of Microsoft Teams desktop setup from the Official Microsoft Teams Download Webpage and then install it. Give control Presenters can give control to another meeting participant to change a file, help present, or demonstrate. So seems there is a… Mar 1, 2023 · Open teams, go to the teams icon, select any one of the teams you have and the files tab. It's greyed out and is set at none. She tested it and everything worked fine, now today she cannot share. The user cannot see the Teams camera options to zoom in and zoom out. Verify that your computer has a dedicated graphics processing unit (GPU) capable of hardware acceleration. You can also ask questions in Microsoft Answers and the Microsoft Tech Community . The page appears to be providing accurate, safe information. After the first call the bar/menu with all the option does not drop down and if a user request control nothing show up on the screen missing the drop down. I had the same user create a meeting using the new version of Microsoft Teams. To learn more, visit https://aka. We have waited 5 days then tested with both users using the desktop version of Teams and it is still greyed out for the External User. The ability to record meetings in Teams may be disabled by your organization's administrator. I think that the top entry in advanced settings must relate to the internal soundcard, but I'm at a loss at how to fix it if it is greyed out. Thank you for the posting in our forum community. I have reinstalled Teams a couple of times and checked that Teams is se to allowed to control this computer. Users can click “Request Control” in their Teams toolbar. Apr 18, 2024 · As mentioned in the title - "Start transcription" grey out during meeting in new Microsoft Teams (work or school), I am able to record meetings and play them back afterwards but unable to transcribe. I don't want to use it anymore. We will be very glad to help you here. I'm happy to help you today. Whiteboard integration in Microsoft Teams meetings is powered by the Whiteboard web app, which lets Teams meeting participants draw, sketch, and write together on a shared digital canvas. Jan 20, 2021 · Click on "give control" in Microsoft Teams. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thank you for coming to the forum. Changing master volume, even muting, leaves Teams volume at 100%. 1 You need to be the Office 365 Administrator, if not, contact your IT department. The request control is still greyed out 🙁 You want to despair but fear not this ‘may’ be the answer. This link will serve as reference Phones and Devices for Microsoft Teams - Microsoft Teams | Microsoft Jun 16, 2022 · Give and Take Control for VDI. Another thing you can try is the settings in your teams client. This issue only seems to affect calls, in meetings everything behaves Apr 13, 2020 · When using Microsoft Teams with external participants, the “Request control” button within Teams is dimmed/gray/grayed out. Teams client is installed on both VDI and local laptops. I dont know what might be the cause In these cases the info pane icon is grayed out, and we see the "Info pane is disabled by policies" message. Jan 13, 2025 · Title: Users may be unable to give or take control when screensharing in Microsoft Teams meetings User impact: Users may be unable to give or take control when screensharing in Microsoft Teams meetings. 3. Please note: This is a user-to-user community forum. Mar 25, 2020 · Hello, In Teams, when I start a video conversation, using the '' button, I can see the 'start recording' option but it is greyed, I cannot access to it. Mar 30, 2020 · If so, you can assign the owner role to another person and then let him remove you from the team and re-add again, then re-assign the owner role to you. A Subreddit for discussion of Microsoft Teams. - Microsoft Teams cache is automatically deleted within their profiles during the weekends and the issue even occurs on their first login with a "clean cache". Apr 19, 2023 · If the "Record" button in Microsoft Teams meetings is greyed out, there could be several reasons for this: 1. Go to the Admin center on Microsoft Teams. Microsoft Teams Microsoft Video conferencing software Microsoft Information & communications technology Software industry Software Technology comments sorted by Best Top New Controversial Q&A Add a Comment Aug 23, 2023 · The "Layout" button in Microsoft Teams Rooms may be grayed out or disabled for several reasons. cannot give control of the shared screen with external users. However, once the original user attempts Aug 27, 2020 · I have Microsoft Teams downloaded as the desktop app on my Lenovo Laptop and the Samsung Galaxy Tab A that my students will have has Microsoft Teams downloaded as the app from the Play store. The user is able to see the screen but is not able to have control. While testing the set up we found out that Icannot take control of the another VDI(using teams) from my VDI. I am having a little issues with pinpointing why our org. Right-click the MS Team icon on the taskbar then select Quit. She has the same permissions as everyone else. Thanks, Iry Apr 5, 2022 · Sie teilen auf dem Microsoft Teams-Desktopclient einen Bildschirm mit einem anderen Benutzer, und der andere Benutzer fordert die Steuerung des Bildschirms an. Here are some common reasons and potential solutions: Meeting Type: The availability of layout options can depend on the type of meeting you are in. May 26, 2023 · I am joining through the web browser using the most updated version of google chrome, I am only using voice, no video. Until now, Microsoft Teams did not offer support for these controls on virtual machines. Microsoft Teams comes included in the Windows 11/10 images optimized for Microsoft 365 apps. Click 'Apply' Jul 22, 2020 · I am running MS Teams on Mac OS Catalina 10. The other person does not get the button to apepar. There are multiple reasons why you might not be able to use the “request control” feature in Microsoft Teams. com Unable to Give Control while Sharing Screen. To learn more, go to: https://aka. Mar 6, 2023 · jameswood85 there is a page for determining licensing required available here: Licenses available for Microsoft Intune | Microsoft Learn this would be for base licensing, Remote help is licensed as an add-on - either standalone or via Intune Suite - and details can be found here: Use Intune Suite add-on capabilities - Microsoft Intune Dec 16, 2023 · Out of my consent, Microsoft Teams was forcefully installed on my computer without my permission and/or knowledge. To use PowerShell to control whether external participants can give control or accept requests for control, use: See full list on learn. Reinstall Teams. 1. Aug 11, 2023 · Ensure that Microsoft Teams is up to date Make sure that you have the latest version of Microsoft Teams installed on your PC and mobile device. It's used to control how external user access the Teams meetings. Launch Teams and click on your profile picture. Jun 2, 2023 · We have been using an excel spreadsheet that is stored in teams for months now without any issues. Allow Camera Through Antivirus. Please help!!! Dec 1, 2023 · 4. They may need to be a site owner or have the appropriate permissions assigned by the site administrator. May 30, 2024 · Microsoft Whiteboard is a free-form, digital canvas where people, content, and ideas come together. I cannot give control of a teams shared session. WINDOWS 10 As the title says, every single time I have to delete some Windows 10 bloatware that is bogging down my system, I am faced with this absolute mountain to climb of searching through articles that have no definitive answer. If I push it, after half a second Mar 11, 2022 · Standard Disclaimer: This is a non-Microsoft website. Apr 1, 2020 · Hi GiovanniJarabejo, Welcome to our forum community. The Fix. I can't move the cursor although the other person has allowed me to take control. Check your team settings. But when we team between the two tenents we can desktop share but not take control (Grayed Out) Jan 25, 2021 · Go to access 'Teams Web App' https//teams. Then open a workbook by only clicking on it once and it should be clear. In other words youve installed it only 1/2 way,maybe the BIOS needs to be adjusted for a Jan 20, 2023 · If this option is greyed out, it may be due to one of the following reasons: Permissions: The user may not have the necessary permissions to share the document or folder with edit permissions. Whether federated users can give control to external users while sharing is controlled by the Allow an external participant to give or request control setting in their organization. On the This will allow Apps that you add as tabs in Teams to access the Camera on your computer. Issue Details: When I access a remote PC using Microsoft Quick Assist , I open Microsoft Teams on the remote PC and start screen sharing. Select from three options: (1) No one, (2) Organizers and co-organizers, or (3) Organizers, co-organizers, and presenters. And we can remove or change Teams meeting policy via PowerShell commands, but there is no command to change the "Give control" permission. Jun 7, 2022 · After trying to delete cache, edit the registry, uninstall/reinstall the Teams program, reboot the machine, etc. Dec 14, 2021 · Everything worked fine until a couple of weeks ago, I think (but not sure) concurrently with latest Windows patch, when the mute button in Teams doesn't work anymore. Threats include any threat of violence, or harm to another. U ziet echter geen optie om het verzoek goed te keuren of te weigeren. Also while using my AirPods Pro, Model number: A2190, 2019 with Microsoft Teams they often randomly disconnect, this only happens with teams and Jan 17, 2025 · To check this kindly sign into Microsoft Teams admin center with admin privileges--> Expand Meetings and choose Meeting policies--> Scroll to Content sharing make sure that participants can give or request control and External participants can give or request control features are enabled and hit Save button. Oct 4, 2019 · I have a user internally that is not able to give control of their screen to others. 32771 (64-bit) The mouse cursor can be moved around but the button does not work. When the user shares their screen to present and allow control by another user- the option is not displaying on the bar up top or when the give control option shows it doesn't do anything. Participants can give or request control: On: Controls whether the user can give control of the shared desktop or window to other meeting participants. May 24, 2021 · That being said we need to check if you have any problem with the Teams volume when you remove the external devices . If you are joining from a personal laptop that is unmanaged (not domain joined or AAD registered) with a guest or unauthenticated account. Apr 2, 2024 · Hi team, I am unable to uninstall or remove a program from my system. While we strive to assist and share insights, we are not Microsoft directly. The following message appears when trying to do so: It's an inbuilt Intel graphics chip and there doesn't appear to be any way to turn on hardware acceleration. May 11, 2022 · 1. This is how you do it and works for any item. 00. Click on the menu to access the Microsoft Teams give control option. Aug 15, 2023 · When I go to Settings->Device Settings and look under Video Settings there's nothing there except my camera type. The camera is greyed means there is no available camera found. More info: The user that initiates the screenshare can do any of the expected actions during meetings. No exactly my need . I have gone through many different trouble shooting steps along with updating all relevant drivers and applications. If you are using the desktop client and still facing issues, you can try the following steps: After sharing your screen, locate the content-sharing menu at the top of the screen. Feb 21, 2025 · I am facing an issue where the "Give Control" option in Microsoft Teams is missing when I try to share my screen during a remote session. Except in a couple of cases (we have multiple examiners accessing multiple PCs) the examiner is unable to request control. For all other Microsoft account sign-in issues, use the Sign-in helper tool. Dec 7, 2023 · Request Control in Teams if you want to access the screen. 2 Login to https://admin. Mar 30, 2020 · Of late we have been trying to use Teams meeting with Give Control feature to allow colleagues to access their workstation from Home. However after the functionality still does not work. Request control in Microsoft Teams gives users the power to request permission to take control of someone else’s screen during a meeting or presentation. com for example Mar 19, 2021 · I am using Ubuntu latest version, on new Dell, using Teams Preview edition. Sometimes you want to adjust an app’s volume for a perfect work environment, but for some odd reason, you can't open the volume mixer. We are at loss to understand the issue. Customize access to meeting recordings or transcripts in Microsoft Teams As a meeting organizer, you can choose who has access to your meeting’s recording, AI recap, and transcript. It will help to isolate the issue with the desktop app. However, once the original user attempts Why am I not able to give control to partner in MS Teams? The Give Control button visible and is used but partner is unable to actually control the mouse/buttons. Is it occurring on a single user or on a certain device? What is the OS version and Teams version? Jun 8, 2021 · We have turned on the 'Allow an external participant to give or request control' in the Teams admin portal. External participants can give or request control: Off Sep 4, 2020 · Please make sure a few things below if you have an issue with your microphone: - Open Teams and click profile picture > Settings > Devices, Please make sure preferred audios are selected. If the issue is specific to the MS Teams desktop app, then try clearing app cache by these steps and try again: 1. May 7, 2021 · Sure enough i can't access the links anymore and the settings are now greyed out for me aswell. So, how can we activate it? Sign in to the Teams Admin Center at admin. Issue: When using Teams within the VDI, the option to give control during screen sharing is missing. . Aug 31, 2022 · Also, I have checked the camera settings link in MS Teams and unfortunately - the only relevant slider (Zoom) is greyed off /disabled so not much help there: Of course, I have tried clicking every other box, updating the driver (it said I already have the latest and greatest driver) uninstalling and installing MS Teams etc. Thanks for any solutions. Update Teams: If you are using an older version of Teams, consider updating to the latest version to ensure compatibility with volume controls. If not it will means that there might a compatibility issue. To troubleshoot another issue with Microsoft Support, you’ll need to have log files from both the meeting organizer and meeting participant machines handy, which can be exported Read more on how to Configure desktop sharing in Microsoft Teams. To learn how to use webinars, see Get started with Teams webinars and Schedule a webinar. I tried the solution suggested and it worked. Jan 6, 2024 · We recommend checking out the following resources for help in regaining access to your account:. Mar 6, 2020 · Hi Jenny_Amari. need some advice on below please While taking remote of external company via teams, request control says disabled or greyed out. In this forum, we are Microsoft consumers just like yourself. The user has the option to give control to other users. Can somebody help? regards, Prabin Acharya. com. Sep 16, 2024 · The user creates a meeting using the Outlook Classic Desktop application. What to do if 'request control' is greyed out on Microsoft Teams. Oct 7, 2020 · Hi . i need a user from specific external domain can take control on users in my organization . Aug 27, 2019 · While I'm complaining, I'd love to be able to control the screen during admin prompts through Teams, otherwise screen control is quite useless for me as an IT pro. Mar 20, 2024 · Microsoft Teams recently unveiled the webinar feature as an alternative to standard meetings. teams. Is the 'take control' feature still unavailable on iOS or am I doing something wrong? What is request control in Microsoft Teams. How to recover a hacked or compromised Microsoft account. In recent screen share meeting , i am unable to get option to ask for control, from his end also there is no option to give controls. Dec 20, 2022 · Hi @Iniobong Nkanga . Sep 1, 2023 · Good day! Thanks for posting in the Microsoft Community. How can I have access to this function, to Feb 27, 2024 · The telephone icon is grayed out when using ms teams via mobile app and through desktop same as well no option. Head to Meetings > Meeting policies > New policy > Content Sharing , and swipe to turn on the Allow a participant to give or request control . microsoft. We can only format if we open in the desktop app which is not practical for those users working remotely on cell phones. Select the name of the person you want to give control to. Dec 19, 2023 · 4. May 20, 2024 · I am using a powerpoint presentation that was shared with me. Set up Teams on Azure Virtual Desktop New to the service? Refer to the Teams on Azure Virtual Desktop documentation on how to set up Microsoft Teams. Some of my colleagues also have the same problem, but a few others aren't experiencing this issue. For a complete list of articles, browse the navigation pane on the left, or use the search box above the pane to filter by keywords and find help with a specific issue. No Brightness option, no Soft Focus option. ms Apr 26, 2021 · Microsoft Teams Give Control not Working. Nov 10, 2021 · Harassment is any behavior intended to disturb or upset a person or group of people. i need keep this option disabled but enabled for one external use domain ( *****@fabrikam. Sep 27, 2024 · Microsoft 365 Business is in use. Apr 4, 2022 · Hi all, I am new to Microsoft teams administration. Was wondering if there was another section in the admin portal that I need to look into. Teams Give and Take Control is also available on Windows 365. I understand that you couldn't control Individual Application Volume. You can assign this policy to individual student or large sets of users. Client is saying VDI to VDI session sharing via teams is possible but will not allow to take control of it. Feb 1, 2024 · Hi Kris, My name is Umar and I'd be happy to help you out with your question. Whether you're a personal or work/school user or administrator of Teams, feel free to ask questions in our weekly Q&A thread and create posts to share tips! When objects like that are "greyed- out" but and not working,that usually means that you need to reconfigure the software with the OS. Meeting participants using an iOS device are greyed out when I am trying to give them control over my shared screen on Windows. You can find a "Give feedback" option in the Teams Jun 2, 2024 · Hi Team, I regularly have call with my friend over MS Teams and used get controls and work. Teams Give and Take Control is also available on Azure Virtual Desktop. Teams sends a notification to that person to let them know you’re sharing control. Sep 14, 2022 · we have a citrix VDI environment, From which our team will be using teams. This setting is a per-user policy. If you connected an external webcam to your laptop, you need to specify which camera you want Teams to use. Third-party Antivirus programs like Bitdefender, Kaspersky and others can end up blocking access to the Camera on your computer. Aug 26, 2020 · I was having the same issue where a user would give me control, however, I had no control. Feb 4, 2021 · Microsoft Teams Camera Icon Is Greyed Out Select Your Camera. Aug 2, 2021 · When I share the screen to another user I'm not able to see the Give control Option on top of my screen. To grant permission for someone to control your screen in the New Microsoft Teams, you can follow these steps: 1. Apr 10, 2020 · I am unable to change the camera device setting in MS Teams. "request/give control" function is one of the most important points of this process. How to take ownership of any item: Right Click on any Item>>Properties>>Security Tab>>Advanced. Select the policy that you want to edit or create a new one. But on some calls, Teams give control doesn’t work. When i select the slide show tab to enable presenter view, it is greyed out. On the sharing toolbar, select Give control. com for example ) . 0 ). I can see and click on Give Control on my end, but nothing shows up when I click give controlit turns purple and acts like it works, but nothing appears. Jun 17, 2020 · I'm trying to uninstall 3D Viewer off my laptop (I'm running out of space on my computer) but the Uninstall button is greyed out when I go to Apps and Features/Add or Remove Programs. Oct 12, 2023 · Why can’t I give remote control on Teams? Sometimes, when an external user requests control on Microsoft Teams, you do not see an option to allow or deny the request. How do I enable that feature to be able to use it. While using my Surface Headphones, Microsoft Teams sound volume stays at 100%. This setting isn't supported if either user is in Teams in a browser. We are happy to assist you. Oct 18, 2021 · It is not an HDX issue (we have disabled this) When a guest requests control from the presenter who is on a xendesktop. com Apr 13, 2020 · When using Microsoft Teams with external participants, the “Request control” button within Teams is dimmed/gray/grayed out. Any help would be appreciated. Apr 29, 2024 · Participants can give or request control. For us, we have seen this but only when there is an issue with the conference info-- something broke on the Microsoft side where we cannot connect to the conference ID. Jul 4, 2023 · Harassment is any behavior intended to disturb or upset a person or group of people. Consider providing feedback directly to Microsoft through the Teams application. From where i can remove this restriction please suggest Aug 13, 2019 · On certain workstations in our organisation, we are unable to request/give control while on a screen sharing session in Teams. My organization domain is contoso. The same users can use this feature when using Teams on their local laptops Mar 23, 2020 · whenever I click on teams the screen loads up, but its all grey, I can't click on anything or access anything it's like my cursor is not affecting it (if that makes sense), or it's like when your screen is frozen and you can't click on anything Aug 5, 2019 · Hi, I have a issue in Microsoft teams, I can't give control to users, only to view. Share your feedback on breakout rooms by selecting Help > Give Feedback in Teams. Microsoft often collects user feedback to improve its products. The description below suggests otherwise: Give control. Whether you're a personal or work/school user or administrator of Teams, feel free to ask questions in our weekly Q&A thread and create posts to share tips! Hello PaulMarsh9414, I'm Ibhadighi and I'd happily help you with your question. I put in place a new policy through teams admin allowing our HR lady to share and give remote control to external users last week. The menu is not displayed. In the meeting policy, please turn on the option Allow an external participant to give or request control. This setting is a per-user policy that controls whether users with this assigned policy can give, be given, or request control of the shared desktop or window. Click once anywhere in the space where it says "General". Mar 18, 2021 · - Once a user is faced with the issue, screen sharing functions will not work in any meeting until the user completely closes the Microsoft Teams App. The issue was Jan 3, 2022 · Many companies prefer to provide end-user support using Teams instead of 3rd party remote desktop programs. Sorry to hear you're experiencing this issue. I’m sorry that you can’t see the option to give control or annotate on a shared screen in Teams. I am able to change it when I access Teams on my Surface. We have also noticed that if you are in a Team on the Files page, if you click the drop down arrow next to "Files" that seems to get rid of the blue screen. 15. If I bring up Control Panel -> Programs -> Uninstall Programs, I don't even see 3D Viewer there. * Kindly Mark and Vote this reply if it helps please, as it will be beneficial to more Community members reading here. When using a Mac, they do, and i am able to share. I found a thread from 2020 regarding this feature. everytime I try i get this issue - because "hardware acceleration is disabled" but my "hardware acceleration" is Dec 10, 2019 · Tags : Give Control, GPU, Grayed-out, hardware acceleration, Microsoft, Microsoft Teams, Share control, Share Desktop, Share screen, Teams Personlig rådgivning Vi erbjuder personlig rådgivning med författaren för 1400 SEK per timme. Oct 4, 2019 · When screen sharing in teams I am not able to give someone control of my screen. My name is Femi. 6. Oct 13, 2023 · Windows 365 app for Windows via the Microsoft Store In addition, you must deploy the following registry key on the virtual desktop for the new Teams client to be optimized: HKLM\SOFTWARE\Microsoft\Teams: Name: IsWVDEnvironment Type: DWORD Value: 1 Kindly confirm if you have all these settings in place and if no, please do so and re-confirm te Oct 6, 2020 · After the license has been enabled, the participants can find out the phone number and conference ID in the meeting invite, they can just dial the number to join. com I would like to control a shared Windows screen from the Teams app on iOS. Thanks for your post in the community. Here’s how: 1. This remote control feature has never worked in your VDI environment. I also made sure that my internet connection was strong enough with the capacity for the bandwidth etc. I am glad to offer you help on this issue. Sep 16, 2021 · The topmost is set to zero volume, but the slider and dropdowns are greyed out and can not be adjusted. To give control, your users can hover over the top of the screen. 2. Yes, other users have also reported issues with Teams Transcriptions being unavailable or the option being greyed out, even when all configurations in the admin center are correctly set. Sep 3, 2020 · Hi I have this problem but the other way around, I can not control others computers, where I could before. Mar 10, 2023 · We have been seeing this pop up on some computers in our office as well. All of a sudden a few weeks ago the options to format the cells became greyed out in both the teams app view and browser view. We are not employees of Microsoft. Jun 13, 2018 · For the Teams meeting policy "RestrictedAnonymousAccess", it isn't related to Give control feature. Mar 30, 2023 · If you are the global admin or Teams admin, you can go to Microsoft Teams admin center > Meetings > Meeting policies > Content sharing > Turn off “Allow a participant to give or request control”. I also compared it with another user's laptop model HP EliteBook 840 G2, we can see the Teams Camera Settings to Zoom in and zoom out. To allow or prevent live captions in meetings, follow these steps: In the Microsoft Teams admin center, expand Meetings > Meeting policies. This is on my company laptop and we started using Teams to replace Skype. The menu is there and if I perform a print screen, I can see it, if i click the area where the "give control" is located, I can give control. Jun 12, 2024 · Hi @Iniobong Nkanga You can use the Microsoft Teams admin center to set a Teams meeting policy to control whether users' meetings can be recorded. The option is just grayed out and it says I can't give control because hardware acceleration is disabled. We just cannot see it. I was able to do the following to get it working which didn't make sense since the cache was being physically deleted in the AppData folder: 1. The clients are all windows devices I am trying to remote control. I signed the user out of Microsoft Teams and signed into my account. The first time i was on a Teams… To check it, please sign in to Microsoft Teams admin center using an admin account and create a new meeting policy and assign it to the users or groups you want to manage. Regards, Sep 7, 2020 · I have an issue with taking control when someone shares their screen on MS Team. Aug 10, 2022 · Camera zoom settings grayed out in teams devices settings, this is option working for some users. Now you have finally uninstalled Microsoft Teams completely from your computer. Give control doesn't work when you share screen in Teams. The user has an HP laptop with Realtek speakers and Win 10 as the OS. According to your description, about Give or Take request control into the Microsoft Teams, it can be turn off by making custom policy under Meeting Policies and assign to users from the Team admin center. What's more, if you are an Office 365 for Business user, you can contact your Office 365 admin to go to Microsoft Teams admin center to re-assign the owner role to you to check the result. ms Apr 6, 2022 · 在 Microsoft Teams 桌面客户端上与其他用户共享屏幕时，其他用户请求控制你的屏幕。 在此情况下，你可以在“共享”工具栏上看到用户的请求。 但是，你看不到批准或拒绝请求的选项。 I have a user who can't seem to give control to other users outside of the first call they make after opening teams. Title: Users may be unable to give or take control when screensharing in Microsoft Teams meetings User impact: Users may be unable to give or take control when screensharing in Microsoft Teams meetings. Both the meeting organizer and the recording initiator need to have recording permissions to record the meeting. You can check for updates by going to the "Help" > "Check for updates" menu in the Teams desktop app. Hello . this option is disabled for whole organization on Teams Default Policy . Select Microsoft Teams > right-click to Properties 3. The user is using HP Laptop ZBook 14u G5. Microsoft’s reason for this is that the device you’re using doesn’t have a graphics processing unit (GPU) installed, or GPU hardware acceleration is disabled. During testing, I can duplicate this issue. To gain control of your screen back simply select Take Back Control from the same menu bar (learn more here and here). While the Request control option is missing on Microsoft Teams, the Give Control drop-down menu also stops responding as you try to open it. I dont know what might be the cause We would like to show you a description here but the site won’t allow us. Dec 26, 2023 · The Give Control drop-down menu doesn't work unless hardware acceleration is supported on the system. How can I have Teams calls to my volume mixer so I do not blow my eardrum? It's annoying having to open volume settings to adjust the volume. For more information on how to enjoy the best Teams experience, refer to the Teams on Cloud PC documentation. If you are unable to request or give control in Teams, see this post. Oct 3, 2019 · When screen sharing in teams I am not able to give someone control of my screen. Dec 7, 2023 · Hi, Prafful. Aug 17, 2023 · If both parties have the Teams desktop client, you can try managing meeting policies in Teams. Oct 27, 2023 · Hello @LiweiTian-MSFT . This should finally fix your problem. Jun 27, 2022 · Please refer to Teams Give and Take control of shared content on how to use this feature. Operating System Permissions: If you are on a Mac, you need to give Microsoft Teams accessibility permissions in the system preferences to use the "Give Control" feature. His hotmail account added … Jun 28, 2022 · Set up Teams on Windows 365 . Presenters can take back control of the shared content at any time. The button is there but is greyed out. You can see here that TRUSTED INSTALLER is the Owner and all the user names listed below that can run Disk Cleanup. Based on it, I suggest you can check if the default camera is added/choose by referring the steps below (Click on the avatar>Settings>Devices>Camera). htyzh bsqkye exdo nwnprd utzio heyun tuu xjvkr yytbq nmv whwckbch nvmep axnpt fpodwxh shug