Windows hello face something went wrong try again later ". Oct 3, 2021 · Hello! My Windows Hello Fingerprint has been working fine for the past few years I've had my Windows device, but it suddenly stopped working over 2 weeks ago. Were you able to use Windows Hello previously on the device? or this has not worked since the beginning? How about the other cameras of the device, are they working fine like if you'll open and use the Camera app? You may try these steps first to troubleshoot the issue on the device and see if the issue persist: Aug 19, 2022 · “Something went wrong and your PIN isn’t available (status: 0xc000006d)” is another variation of Malware infection, system file corruption, and permission errors can disrupt the PIN login option in Windows. Threats include any threat of violence, or harm to another. At the beginning I wasn't able to make any progress with it, whenever I go on the user I only get this picture down below At the start the Sep 12, 2023 · Solution: Option 1 (For those with admin rights) We have a solution that requires admin rights but has helped many users. When expanded, Windows Hello says 'Something went wrong. Method 2: Using Group policy settings if you have Windows 10 Pro installed. Mar 30, 2022 · Hello, I can't use my fingerprint scanner because every time I click Sign-in Options then Windows Hello Face, it always says "Something went wrong. I've been stuck solving this for days. Try using a different finger. If you face the same error, read the instructions below to fix the problem. Didn't change anything even after restarting. ' or 'Sorry - something went wrong. When you try to access Windows apps, the first user verification attempt with Windows Hello fails or is unresponsive, but the second attempt works Mar 13, 2022 · 2) Update your drivers from the PC maker's Support Downloads webpage for your exact model. Try again later when trying to Add / modify PIN. ก่อนหน้านี้ยังใช้อยู่ แต่อยู่ๆก็ใช้ไม่ได้ ทำยังไงถึงจะแก้ได้คะปล. Open an elevated Command Prompt. It states, 'This option currently unavailable' and along with 'Something went wrong. Sep 24, 2020 · Since Windows 10 Update 1607 came out, Windows no longer accepts Windows Hello to work on the domain level due to security issues. All i get its the message that "Something went wrong, try again later" I tried to remove the PC form MDM (intune). ; Select all files and folders inside the NGC folder and hit Delete. msc” (without quotes) in the Run field and click OK to open the Services app. " Nov 23, 2023 · 3. Oct 4, 2018 · Since the 1809 update Windows Hello doesn't work anymore on my Surface Pro (2017). Refer to the ‘Fix 2’ section to register your fingerprint. Try again later'. Fixed: Windows Hello PIN This Option Is Currently Unavailable If you face the “Windows Hello PIN this option is currently unavailable” issue in Windows 10, focus on this post to find some solutions. Deleting the NGC folder, where Windows stores all sign-in information, can Feb 26, 2022 · Try doing Reset PC Keep my files from windows and check if it works. DAT files, try setting up Windows Hello again. To fix the Windows 11 Hello Face not working issue, press the Windows key + X and select Device Manager. Mar 31, 2023 · Hi, I’m having an issue adding a new fingerprint on Windows 11, when I click on the sign in options it says “this option is currently unavailable” and to try again later, the button to set up another finger is greyed out. Jun 13, 2020 · And when I continued without setting it up, my face, which it had been using already for a while, was gone. I have tried reconfiguring Windows Hello, reinstalling drivers for biometrics and camera, sfc /scannow, repairing windows, and changing local group policy to disable enhanced anti-spoofing measures. Oct 6, 2024 · In your description, you are unable to set up Windows Hello. Aug 8, 2024 · If you also encounter the “something went wrong Windows Hello” issue, you can try the following ways to get rid of it. First, follow the path below: C:\Windows\ServiceProfiles\LocalService\AppData\Local\Microsoft Windows Hello Facial Recognition: "Something went wrong. com/windows-hello-not-working-in-wi Jul 29, 2017 · Sometimes users face strange problems while using PIN option in Windows 10 operating system. Here’s a step-by-step guide to help you through: Dec 29, 2017 · I bought a camera so that I could use face recognition on my desktop PC. It just keeps saying "Something went wrong. Version 23H2. when you try to sign. DAT files in the folder. To fix that, try to update the corresponding drivers: Right-click on Windows key and select Device Manager. If you're encountering issues while trying to set up facial recognition (Windows Hello) and fingerprint recognition on your Surface Pro 9, here are several troubleshooting steps you can follow to resolve the problem: Jun 26, 2024 · Hello, recently. Once there, I see a few events about the failure to start Biometric Service followed shortly thereafter by the Biometric service starting. Delete all the . Sometimes the user gets “Something went wrong. Mar 6, 2025 · Understanding Windows Hello for Business: Before diving into the issue, let’s briefly recap what Windows Hello for Business is and why it’s important. I am asked to input my pin which i do, and then I just get the message "Sorry something went wrong, couldnt turn on the camera, make sure its working properly" I have confirmed that the camera is working to take photos. Try again later It is hard to tell why this could be happening. Jan 21, 2022 · I try to log in using Facial Recognition and it will recognize me but will not unlock the PC. " I've tried all the so-called "fixes" posted online: Uninstall/reinstall webcam, SFC, DISM, edit registry, delete certain folders, reset TPM, etc. If your fingerprint didn’t scan properly, or if you’re using the wrong finger to sign in, you’ll get the error message Your fingerprint couldn't be recognized. In Settings, each of those services says "This option is currently unavailable", and Facial recognition and Fingerprint recognition both say "Something went wrong. I went to my Windows account and added a new sign in option for Windows Hello. Mar 20, 2024 · Now you can double-click on the NGC folder and it should open. It would redirect me to a page that says, "Something went wrong, please try again later. #windowshellopin #windowshello #windowshellosomethingwentwrongunable to setup windows hello pin?? got the error "something went wrong try again later" in win May 15, 2024 · So far, nothing I have tried has made any difference. Jan 1, 2023 · Note that the below steps will not work for Microsoft account if you have enabled the Only allow Windows Hello sign-in for Microsoft account on this device option. Hello, Try this one . Aug 23, 2022 · To anyone who will answer, Hello, I can't use my fingerprint scanner because every time I click Sign-in Options then Windows Hello Face, it always says "Something went wrong. * * Note: This issue usually occurs on domain computers. Apr 30, 2018 · I have just bought a new Surface Book, completed all the updates to v 1709 and I have tried to set up Windows Hello. Try again, or select Cancel to set up your device later. I went into the settings it says that this option is currently unavailable and that "something went wrong, try again later. cpl to open the Internet options. Try again later” In my domain controller I create an GPO to allow, Windows Hello, Biometrics, Fingerprint and login with I have looked in sign-in options and under, manage how you sign in to your device. Now all of a sudden the Hello Face, Hello Fingerprint, and most importantly the Hello PIN are all giving the message: "This option is currently unavailable--click to learn more. We determine that there may be some issues with the configuration information about Windows Hello (biometric services and caching of PINs). Navigate to this location: C:\Windows\System32\WinBioDatabase. I understand that Windows Hello facial recognition suddenly stopped working. Unable to configure Windows Hello because of PIN-related issues. Here is my Windows Edition Details: Windows 11 Enterprise. Restart your device to see if that fixes the problem. ' I've tried accessing the Windows Hello settings but then get the message that face unlock isn't available on this device: Here's how to Fix "Sorry, something went wrong. Sorry, something went wrong. Scroll down to Password and click change. I tried to set it up again in settings but it says that "This option is currently unavailable", and then "Something went wrong. Try again later' in red just below the PIN header. Now Windows Hello facial recognition just refuses to work. Reset the Hello Facial Recognition Settings. One reason for the “This option is currently unavailable” message could be problems with the Biometric driver Sep 26, 2020 · Hello, I have many computer with fingerprint reader, and all computers works with fingerprint in a workgroup, but after I join my all computers to a domain, I cannot setup a fingerprint or a PIN and login with my fingerprint/PIN. Open the Services pane and stop the Biometrics service. Windows Hello: A user-friendly authentication method that allows users to sign in using biometrics (face, fingerprint) or a PIN. However, when I go to settings>accounts>sign-in options, the Window Hello Face option displays the following messages: This option is currently unavailable; Something went wrong. Hoping someone knows something I haven't tried. He has been covering Microsoft since 2007 when this site was called WMExperts Jan 1, 2018 · So I remove it and try to setup again. How can I fix it? Hi and thanks for reaching out. Furthermore, the option to remove Windows Hello Face is grayed out. Feb 7, 2023 · Ive tried to change my account password but it literally just loads and then immediately it hits me with "Can't change password, "Something went wrong, try again later". Aug 14, 2023 · This Default Windows App Is So Good You Won't Need Another Like It May 27, 2020 · My Windows Hello Face was working perfectly until recently both my Windows Hello Face and the Windows Hello PIN stopped working, so I could only use my password to sign in. Try again later", lúc trước mình vô tình tìm hiểu ở đâu đó thì bật lại được và dùng bình thường nhưng lại Jul 11, 2023 · Restart your computer and check if the Windows Hello stopped working in Windows 11 problem is fixed. Try again later. If you want to enable Windows Hello again, you need to enable user verification (biometrics) in Okta Verify. I go into settings >> Accounts >> Sign-in options. Reboot your PC and check if the issue is resolved. Start the service Windows BioMetric Service again. You can use the Get Help app Nov 17, 2020 · Open the Run dialog box by pressing the Windows key and the R key together. I performed a recovery (which installed the Creators Update build 1709). Jun 13, 2020 · I wanted to change my Pin in the account settings, but when I opened up, Windows Hello Face, Fingerprint and Pin already had the message "This option is unavailable- click to learn more". Read detailed guide at https://www. " Which other account is it referring to? I am only using Windows Hello on my own account, but on 2 Surface Pros. " Hi. Double-click on the Windows Firewall service to bring up its Properties dialog. Feb 15, 2024 · Harassment is any behavior intended to disturb or upset a person or group of people. I don't know what to do. It has been working fine for a while with no issues, but just recently every Jan 26, 2021 · 01:22 Method 2 to fix Windows hello pin -Something went wrong try again later using group policy editor Feb 27, 2024 · I want to set up windows hello again after it stopped working but it gives me the error, "Facial Reconition (Windows Hello) This option is currently unavailable Something went wrong. Start the service again. Feb 24, 2025 · Try again later when trying to Add or modify the PIN. I keep going to Settings>Accounts>Sign-in options and looking at the different options, but my computer is telling me that "Something went wrong. If you can't see anything in the folder, click the View tab in File Explorer and check Hidden Items. It’s designed to be phishing-resistant and includes brute Jul 24, 2024 · Something went wrong We weren’t able to set up your PIN. This error message is common and usually fixes itself after a short time. Apr 15, 2022 · 1) Windows Hello Face, Windows Hello Fingerprint, and Windows Hello PIN are all listed as unavailable within settings. " Despite repeatedly following the suggested steps and consulting numerous YouTube tutorials, I haven't been able to resolve the problem. " I had been using Jul 29, 2024 · For instance, many saw the We couldn’t find a camera compatible with Windows Hello Face in Windows 11 when their camera didn’t support facial recognition. " So I, as the administrator, go to settings > accounts > Sign-in options and find Windows Hello PIN is unavailable (which doesn't make any sense because I literally use it every time I log in. Feb 13, 2025 · Hello, Kyle Langenstein . Jul 9, 2022 · Fix "Close Windows Hello And Then Try Going Through The Setup Again" Fingerprint Scanner Error. Nov 16, 2024 · Hi, good day! I'm John Dev a Windows user like you and I'll be happy to assist you today. This PC has no group policy, it's my personal computer so I don't know what went wrong, but I would like to have my PIN back. Welcome to the Microsoft Community. May 25, 2022 · When I first bought the laptop, I was able to use Windows Hello (fingerprint scanner). The situation is still the same. Sometimes it deos but rarely. I went into the settings to improve the recognition but the options to improve recognition or remove it are grayed out and it says that this option is currently unavailable and that "something went wrong, try again later. Delete the original files in the WinBioDatabase folder. In several cases Windows Update errors are due to the fact that the files required for the update are corrupted. 2. This is a tedious process and I would have rather kept Windows Hello but whenever I go to sign-in options it says "Something went wrong. Sometimes it helps to try again or you can skip for now and do this later. Apr 9, 2024 · Harassment is any behavior intended to disturb or upset a person or group of people. Steps to Fix Windows Hello Fingerprint Error This option is currently Unavailable Something Went Wrong Try Again Later on Windows 10Step 1) Check Fingerprint Nov 21, 2022 · However, some users report that they can't set their Windows Hello PIN because they get the message "This option is currently unavailable – Something went wrong. I recommend you repair Windows completely before you should make a copy of your files. I cannot remove this option to set it up again. Mar 29, 2022 · This Option is currently unavailable. Not every finger can be enrolled, so basically when I get "something gets wrong", I try another finger, I might pass or not, if not then another finger and finally some finger gets accepted. 4037 on a Surface Pro 8. " for every sign-in option available except for the security key one. " Jun 28, 2024 · This is a personal computer, it does not belong to any organization. Not even an OK, and certainly not the sign in button. Each of the above was working fine at first, but now it appears not to be working with windows hello - it says "Something went wrong. He is also the head reviewer, podcast co-host, and analyst. " Aug 27, 2024 · I have Windows 11 Home v23H2 OS build 22631. Windows Hello for Business must now be set up for domain access. Nov 28, 2024 · Something went wrong We weren't able to set up your PIN. If the problem persists, try to remove the Windows Hello feature and then add it again. For errors during PIN creation, sign out and sign back in, then attempt to create the PIN again. While there check for the latest Chipset, BIOS, Sound, Network, USB3, Bluetooth and all other drivers to compare with the version/date installled for that device in Device Manager reached by right clicking the Start Menu. "Something went wrong. Mar 16, 2025 · In Settings > Accounts > Sign-in options, find "Windows Hello face", click "Delete", and then restart facial recognition. How do I resolve this issue? Thank you for any solutions. I have read, and done just about every step that has been suggested and none of them has fixed the problem. I already tried uninstalling in device manager and other methods taught in Youtube. 2] Run Windows Hello Troubleshooter. " And yes, my surface is fully updated. - Tried. Something went wrong (code: 0x8009002d). Now it lists all the windows hello options as "currently unavailable" and "something went wrong, try again later. Try again later". May 9, 2024 · If you receive Something went wrong, Try again later error during the Windows Hello setup on your Windows 11/10 computer, this article will help you fix this error. Hello, I'm trying to change my password in Windows 10. What can I do to solve this? #windowshellofingerprint #windows10 #thisoptioniscurrentrlyunavailable #somethingwentwrongwindowshellofingerprintThis tutorial is to fix error while setting May 4, 2023 · I recently got a Lenovo Legion 7i gen 7 with Windows 11 preloaded. So, I don't understand how you're saying Windows Hello works well. A window loads for Microsoft account and then it says "Something went wrong. I'm an Independent Advisor and a Microsoft user like you. " Also all the options to change my pin, add a fingerprint, etc are all greyed out. " Underneath there is an exclamation mark with "something went wrong. Windows Hello Facial Recognition has quit working sometime after installing 2 Windows Updates on 8/14/2024:2024-08 Cumulative Apr 16, 2024 · Try again later". Please try again later. Oct 17, 2023 · Note that this problem may come in different forms, including Windows hello PIN This option is currently unavailable, This setting is managed by your organization, This option is currently unavailable Something went wrong try again later, This option is only available when connected to your organization’s network. Sometimes it helps to try again or you can skip for now and do Jul 23, 2024 · Here is the revised version of the content with a significant change: "I've been using my PIN for a long time without any issues, but suddenly I Jul 29, 2019 · I cannot get Windows hello, fingerprint, or PIN logon authentication to function at all once the laptop is added to the domain. From the information you described, it seems that you are stuck in the computer login system interface, which is a case of pin abnormality. Idk how to fix it, ive looked on threads, videos, granted myself permission over the NGC folder, reset ACL, NOTHING is working. I click on it and it just says "Something went wrong. #windowshello#windowshellofacialrecognition #somethingwentwrongIn this video we will talk about How To Fix Something went wrong Error Message in Windows Hell Mar 25, 2020 · After a Windows update, all of a sudden the Windows Hello Face, Fingerprint, and PIN options - 7519719. In settings says: “Something went wrong. Back up the Dat files in this folder by copy and pasting the files into the new folder you created. OS Build 22631. How can I fix it? Jan 26, 2024 · Creating a new user account is an effective troubleshooting step because it can help determine whether the problem is related to the entire system or just to a specific user account. Clicking on the Add PIN option does nothing. After the system finished installing it I constantly got a blue screen of death. " I would very much like to remove Windows Hello Face from my device. Click Apr 22, 2024 · Hello mọi người, tình hình là mình có cài 1 bản Windows 11 của SanLex, nói chung dùng khá ổn nhưng mỗi tội mục Accounts - Windows Hello bị báo lỗi "Something went wrong. Make sure you configure Windows Hello on your device. Restart the PC and then add PIN in Windows Settings. If you’re prompted to create a PIN again after already having one, it may be due to security updates or changes in the system. Oct 2, 2022 · I went into my sign-in options in settings and found that under facial recognition, fingerprint recognition, and pin it says "this option is currently unavailable. Feb 5, 2025 · Hi, I can't sign in to my administrator account because i need a windows hello pin and when i try to create a PIN, it says: (Something went wrong. I just didn't hop on the forum right off the get go and ask for help here. All Windows Hello sign-in services - Facial recognition, Fingerprint recognition, and PIN - remain unavailable. Delete the original files. Apr 19, 2016 · Original Title: Account problems On my windows 10 laptop I have encountered a number of account problems in various ways. Contact your help desk if you need support. If you're still having a problem with Windows Hello facial recognition, try running the troubleshooter that might fix the problem. Close Windows Hello" error when registering fingerprint to use Windows Hello on Windows 10. The same thing with Windows Hello fingerprint recognition and PIN. Jan 11, 2022 · Good day TRodriguezz! I am glad to be able to provide assistance to you today. I tried removing Windows Hello, but it now wants me to sign into my microsoft email each and every time instead. I wanted to go on my account and change some privacy stuff. " I've had this laptop for a year and a half now, so it should be Jul 23, 2021 · Daniel Rubino is the Editor-in-chief of Windows Central. " Can't get it to work at all. Fix 3. >Similarly disable the other Windows Hello Oct 2, 2024 · 24H2 was only released yesterday and there are some problems reported in that update, but I have not seen any problems with Windows Hello facial recognition listed, the best option may be to report this on the feedback hub (Windows Key + F) to their developers, they may be able to resolve this with a patch for 24H2. Dec 17, 2023 · Each time I try to sign into one of my accounts, I receive the message "Something went wrong, please try again later" and the code 0x80190001. Jun 22, 2016 · Subscribe Subscribe to my blogs feed ; Previous Entry VMware Fix: Windows cannot find the Microsoft Software License Terms; Next Entry 2 Ways to Turn On / Off Airplane Mode in Windows 10 Sep 2, 2023 · With Windows Hello, using a camera, as soon as my face is recognized I'm logged in. Type “services. Delete downloaded Windows Update files. After deleting the . For reference, the Power Management tab is missing when I go through the properties for the device, and I don't have the option to roll back the driver. PIN option is unavailable (Windows Hello PIN option missing). Oct 4, 2023 · After you have fixed the Close Windows Hello, and then try going through the setup again error, learn some quick tips to improve Windows performance, and check our curated list of the best antivirus to boost security. " Jul 16, 2019 · But when i removed the PIN login, now i cant set it up again. It might be hardware problem with reader or something. I understand how frustrating it can be when things don't work as they are expected. " I've tried looking for solutions, but I haven't come upon one that works as of yet. Whenever I try to use it, the system shows me "Something went wrong on our end. Please refer to the following steps. Go back to the Control Panel and follow the instructions from Sep 5, 2022 · In this guide, you’ll learn the steps to fix the issue that could prevent you from removing, configuring, or using a Windows Hello PIN to log in on Windows 10. Aug 17, 2019 · I just bought a Specter x360 today, but when I try to set up Windows Hello Face and Fingerprint, it says "This option is currently unavailable", and "Something went wrong-- try again later" Below, it says "Windows Hello is preventing some options from being shown" I've troubleshooted my device, and I have the latest Windows update. Other than the annoying message, is the PC restricted from doing anything? I don’t know exactly how enterprise PIN policies work in MDM, but perhaps something is messed up on Uni IT side for her but not the twins account. I removed my PIN and now Add is greyed out. I am connected to our domain at work. You can try again, or skip this step and set up a PIN later. I went through If you're having trouble signing in to your Surface with Facial recognition (Windows Hello) or Fingerprint recognition (Windows Hello), here are some things to check before you start the troubleshooting steps. 1. There is no button to press. Jul 19, 2024 · Once you restart the biometric service, you must register your fingerprint again in the Settings app. After clicking the Add PIN button nothing happens. Oct 27, 2020 · Press the Windows Logo and R keys simultaneously to open the Run box. Jul 25, 2020 · My Windows Hello Face was working perfectly until recently both my Windows Hello Face and the Windows Hello PIN stopped working, so I could only use my password to sign in. I already tried uninstalling in device manager and other methods taught in Youtube. Windows Hello facial recognition used to work fine. My Windows specs are: Edition: Windows 11 Home Jan 23, 2021 · Then, open Windows Explorer and go to C:\Windows\System32\WinBioDatabase. I know this has been difficult for you, Rest assured, I'm going to do my best to help you. Aug 8, 2021 · This is weird, but because these devices are quite old, I guess I can treat this as a solution. Could you please provide a solution or any alternative troubleshooting steps to help me set up the fingerprint unlock successfully? Dec 28, 2019 · Hello, my Windows Hello facial recognition has recently stopped recognizing me after I changed glasses. ; Once the files and folders are deleted from the NGC folder, go back to step 1 to add a new PIN. However, it displayed "Something went wrong: it looks like you've already setup Windows Hello on another account Remove face recognition from your other account and then try again. For more info on how to do this, go to Configure Windows Hello. Scroll down the list of Windows services and locate Windows Firewall. I've gone into Device Manager > Biometric devices and uninstalled Facial Recognition (Windows Hello) Software Device, restarted the laptop to prompt a reinstall of the driver, but the problem still persists. If Jul 26, 2021 · Hi, my name is Claudeir. 4. And when I click on it, it shows "Something went wrong. " The Windows Hello Face works, but it just doesn't recognise me. If the above 2 methods fail to resolve Windows Hello not working on Windows 11, you can try resetting the facial recognition settings. But every time I click on these options (Add recovery Number, Change password, Security, Devices). Under the sign in options, Windows Hello Pin, I see a message that says Something went wrong. Face recognition does not work either, tried setting that up as well and says something went wrong. อยู่ๆ windows hello fingerprint ก็ขึ้นว่า something went wrong try again later ต้องแก้ไขยังไงคะ About Press Copyright Contact us Creators Advertise Developers Terms Privacy Policy & Safety How YouTube works Test new features NFL Sunday Ticket Press Copyright Aug 15, 2017 · Harassment is any behavior intended to disturb or upset a person or group of people. Aug 13, 2024 · Ensure that camera access is enabled on your PC and prevent Windows from turning off the biometric device drivers. I have been struggling to find an answer on how to change my PIN. Restart your Device and try setting up the new fringer print. I've tried Aug 30, 2019 · Hi, winstonSmith My name is Aracely, I am an Independent Advisor. Oct 11, 2024 · Hi Rohit, Welcome to Microsoft Community. Apr 30, 2020 · If some of the system drivers, most probably webcam and fingerprint reader drivers, were corrupted during the version upgrade process, Windows Hello may fail to perform. I have tried to reset and clear the Ngc Harassment is any behavior intended to disturb or upset a person or group of people. When I went to sign in options in settings, Fingerprint Recognition was, and still is labelled as 'This option is currently unavailable'. window hello fingerprint, face, แล้วก็ pin ใช้ไม่ได้ซักอันเลย มันขึ้นว่า something went wrong, try again later. The link below is a good reference on everything that needs to be done to set your domain and forest up for Windows Hello for Business: learn Mar 1, 2023 · Open File Explorer. I have May 29, 2020 · Hello, my Windows Hello Fingerprint and PIN have recently stopped working. 2) This computer is a personal computer, with the Windows copy and account being my personal ones. Sign in using the account password, the picture key, and the security key are available. Learn more?* htt Jun 1, 2020 · When in the "sign-in" section of settings it says "Option Not Available" and when I click on it to get further information the words "Something Went wrong - Try again later" is written in red ink. Next: remove this option in the Fingerprint section of Windows Hello. On the lock screen, press any key to view the Sign-in screen. I am the only user and the administrator of my personal computer and recently updated Windows 10 Home to version 1903, OS build 18362. It still makes me use a pin or password to access. Try again later" I'm not sure what to do since I have been trying to fix it, but nothing seems to work. I tried updating all the drivers but nothing works out. (Note: I don't want/need facial recognition because I keep the privacy slider on my camera closed) At first glance, it would seem to be a driver or hardware issue, however after reinstalling all the drivers the fingerprint and pin options became available for the local account and the reason for facial recognition being Feb 3, 2022 · I understand that you are having Windows Hello PIN issues. However, when I press "Get started", the camera IR leds blink a couple of times and the Windows Hello setup screen simply Aug 17, 2022 · Windows Hello Pin Setup "Something Went Wrong" When I try to open my laptop I get a message that pops up and says something along the lines of "Something went wrong and your pin isn't working" and I've always had to use my phone authenticator app to log into my laptop. Jan 24, 2025 · Windows Hello has been repeatedly giving me problems when logging in to my laptop and using saved passwords for autofills. Jun 28, 2024 · Close Windows Hello and try going through the steps again. The Ngc folder is saved in the Windows folder and is where the PIN information is stored. Type C:\Windows\ServiceProfiles\LocalService\AppData\Local\Microsoft\NGC and hit the Enter key. In Windows, search for and open Sign-in options. I suggest that you try to delete the folder where the PIN information is stored and then try again. Apr 9, 2020 · This is a personal computer, it does not belong to any organization. Dec 19, 2024 · "Something went wrong, try again or select cancel to set up your device later" Click windows+R and type inetcpl. Before you begin. To do so, follow the steps below: Step 1. Help please. On the Accounts window, select Windows Hello Fingerprint, and then click Remove. Try creating the PIN again or check for system updates. It wouldn’t let me enable PIN or Windows Hello face recognition sometimes saying “feature unavailable”. ' The options to improve recognition and to remove this sign-in option are greyed out. No difference. " below that. Tried everything, still refuses to work. It has 'Something went wrong. Method 2. Right-click the driver under Biometric devices - Properties ; Check tab Power Management, untick Allow the computer to turn off this device to save power Apr 8, 2023 · I always used to sign in with my fingerprint, but one day it suddenly stopped working and was not shown as a sign in option. Close Windows Hello Error is due to your scanner device is of Nov 8, 2017 · When I go to the Sign-in options portion of the Settings app. Nov 2, 2020 · So I think to myself "Surely there has to be a way to turn this feature off. But somehow, after few updates later, I can't use windows hello to sign in. All of the options, Windows Hello Face, Windows Hello Fingerprint and Windows Hello Pin say "The option is currently unavailable - click to learn more". WHFB had been setup before successfully but due to some support issues they needed to redo this WHFB wizard except when they tried to complete PIN setup, it errored out. Then, type the following and hit the Enter key on the keyboard to take ownership of the protected NGC folder:- Nov 18, 2017 · My laptop installed the Windows 10 Fall Creators Update on the day Microsoft released it (October 17th). Jul 23, 2020 · Hi Ihashir, My name is Jocelyn, an independent advisor and a fellow Windows 10 user like you. Hence, apply the following steps to resolve it quickly on your PC. Now delete all the contents in the NGC folder. ). When I go to settings -> Accounts -> Sign-in options -> Change password I Jan 11, 2022 · Something went wrong. The biometric device is malfunctioning: When Windows 11 face recognition is not working, you should check whether the biometric device is working fine and if other conditions are favorable. Apr 13, 2022 · 6. window 10 นะคะ Apr 8, 2021 · This Tutorial Helps to Fix Windows Hello Fingerprint This option is Currently Unavailable Something Went Wrong Try Again#FixWindowsHellowFingerPrint#ThisOpt Aug 24, 2021 · Something went wrong. This video will show you how to fix Windows Hello not working in Windows 11. FIX: Windows Hello PIN is Currently Unavailable or Greyed Out on Windows 10/11. Jul 6, 2024 · You may note down your laptop name and model number and search on the manufacturer’s site to see if it supports Windows Hello. " I did notice that I can't locate any Windows Hello driver in my device manager, though unsure if that means anything Mar 10, 2022 · Windows Hello is also not recognising my face 70% of the time. I'll be glad to help you today. " Aug 19, 2022 · Hello, I am having trouble setting up Windows Hello properly. The lockscreen shows either 'Sorry - something went wrong. When selecting them for more information, they all list "Something went wrong. The message I get from the "Sign-in Options" for each of those is "Something went wrong. Had to look under "Application and Services" -> Microsoft -> Biometrics -> Operational. To fix Windows Hello PIN when you can’t use, change, remove, or add a PIN to your account, use these steps: Open Start. Sep 6, 2022 · To delete the NGC folder on Windows 11/10, use these steps:-Step 1. Try again Later. It did work fine prior to joining the domain. Oct 11, 2024 · You can most probably run into face recognition issues on Windows 11 due to driver incompatibility. When I click on them, in red writing, it says, "Something went wrong. " This is after multiple computer restarts, and upgrading my computer to windows 11. Right-click Start, then select Device Manager. Thank you for your feedback on your problem here. Fix 5: Edit the Registry. . When I upgraded to a new laptop I thought it would change but i'm having the same problem. -Resolve problems with PIN/Password login on Windows: First, at the login screen, hold the Shift key and restart the PC, this will enter the recovery environment, in the options that appear, click on Troubleshoot, Advanced options, Startup repair. Windows is garbage that’s the actual cause, outsource cheap IT developers who tell you to run file check and script kiddies who have no idea what they are doing, the solution is to buy a Mac and get on with living, the only use for windows is as a barebones gaming rig with absolutely no personal information left in it. However, under the Windows Hello Pin, I could remove it, just unable to change or add. Fix Windows Hello PIN problems on Windows 10. Please sign in with your Pin. no difference Sep 30, 2024 · I just bought a lenovo ideapad slim 3 today, but when I try to set up Windows Hello Face and Fingerprint, it says "This option is currently unavailable", and "Something went wrong-- try again later" Below, it says "Windows Hello is preventing some options from being shown" I've troubleshooted my device, and I have the latest Windows update. I have some clues deep in the Event Viewer. Close Windows Hello, and then try going through the setup again. 2715 Jan 2, 2025 · The issue occurred when the user was trying to setup Windows Hello for Business (again) on their Intune managed device. So when I cannot log in I have to go through the process of saying I forgot my PIN and trying to reset it. I would love to help you today. Log in is working with the fingerprint I have set up put I want to use another finger. And I want it back. I have tried enabling 'Turn on convenience PIN Sign-in' and 'Hello for Business' policies in all the various combinations. Press Win + R to open the Run dialog box. I tried to set the local policy to set the PIN as a login option, because this its domain joined PC. kapilarya. Windows 11 Home here. Step 2. We weren't able to setup your pin, You can try again or skip this step and setup a pin later). I loved windows hello face, very convenient. I then installed my Antivirus application Nov 2, 2022 · Try again later". cbrhcc wpv jzmuheggm qbcuy vgen rzcp riq ktkjwq eqr jjjj nkaubx finc ghkiq laq eskbre