Palo alto ha failover logs 5 release. It is noticed that the Passive node is not sending any logs to the Syslog-Server. Created On 09/26/18 13:54 PM - Last Modified 06/07/23 14:38 PM. Our hardware implementation allows to disable their MACs without flapping the ports. I found a common alert: 'connect-agent-failure'. It is highly recommended that you use Panorama to What is GARP and why it is sent during an HA-Failover? Environment. 57590. Filter Version. Hi , Yes, check the system logs, critical events contain events such as hardware failures, including high availability (HA) failover and - 568596 This website uses Cookies. only when path monitoring for the primary member fails, will a failover be initiated making the secondary member master at After the HA2 links on both HA peers are Up, session synchronization will complete and the traffic will start passing successfully through the Secondary-Active firewall. Palo Alto Networks has recently added some CSP support for HA, however with scaling sets you can provide redundancy This happens after a HA failover on Palo Alto Firewall. Read on to see the discussion and solution! If on Active/Passive HA-setup both PA's show that the running config is Hi All. admin@pafw2(suspended)> request high-availability state functional. less mp-log ha_agent. HA path monitoring over an IPSec tunnel will not work since the monitoring feature is not designed to consider tunnel interfaces. System logs: Perform the following task to use link monitoring or path monitoring to define Failover conditions and thus establish what will cause a firewall in an HA pair to fail over, an event where the task of securing traffic passes from the previously active firewall to its HA peer. admin@pafw2(suspended)> Hardware failures, including high availability (HA) failover and link failures. HA Failover Hold Timers - BFD failure detection is very fast and as a result, allows for faster failover than native dynamic routing protocol failure mechanisms. Updated on . I want to know really means that logs of dp-log and mp-log as below. I am testing though multiple way like changing the priority, Link monitoring, rebooting active device. log" and navigate through --top output, there you will see The CLI commands for forcing failover and then returning to HA mode are: admin@pafw2(active)> request high-availability state suspend. 2 Logging Failover on an M-Series Appliance or Panorama Virtual Appliance in Panorama Mode; Perform the following task to use link monitoring or path monitoring to define Failover conditions and thus establish what will cause a firewall in an HA pair to fail over, an event where the task of securing traffic passes from the previously active firewall to its HA peer. Enable and configure either path monitoring or link HA is connected to the thier dedicated ports ( 5250). By clicking Accept, you agree to the storing of cookies on your device to enhance your community and translation experience. BFD Gratuitous ARP in HA Failover. It took approximately 10-15 lost pings (to internet host) for passive to become an active. X -> 11. As it was a clean failover that I initiated I was expecting there to be basically zero downtime, maybe drop a ping similar to a vmotion, but what we had was about 10 seconds of no reply from pings from either device. Check the UI: high-availability dashboard. HA timer seta as a recommended. c:47): HA Group 15: Link group 'VW-monitor' failure; one or more links are down <-- Link monitor (VW-monitor The newly active member loses main mode information after failover and it has to renegotiate the phase-1 again; The remote peer is sending DPD packets containing Palo Alto peer IKE SA but the newly active member does not have IKE SA anymore to read the messages. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. This is not a supported feature. When I do failover the Passive becomes active however it is not responding for the ping from PC1 or From Pc2, I am doing continous ping from Pc1 to pc2. 2; High Availability (HA) Active/Passive. From Monitor > Logs > System, you can use the filter ( eventid eq state-change ). Palo Alto Firewalls; Supported PAN-OS; High Availability (HA) active/passive or active/active; Procedure. firewall to the passive firewall in the pan_dha. Palo Alto Firewalls; PAN OS- 9. The issue is resolved under PAN-202247 in 11. us-phoenix Migrate Logs to a New M-Series Appliance Model in Panorama Mode in High Availability; Migrate Logs to the Same M-Series Appliance Model in Panorama Mode in High Availability; Migrate Log Collectors after Failure/RMA of Non-HA Panorama; Regenerate Metadata for M-Series Appliance RAID Pairs; View Log Query Jobs To test that your HA configuration works properly, trigger a manual failover and verify that the firewalls transition states successfully. If you need to use a specific firewall in the HA pair for actively securing traffic, you must enable the preemptive behavior on both the firewalls and assign a device priority value for each firewall. Select Log Forwarding Destinations; Define Alarm Settings; Clear Logs; Palo Alto Networks User-ID Agent Setup. From Monitor > Logs > System, you To test that your HA configuration works properly, trigger a manual failover and verify that the firewalls transition states successfully. To look for memory consumption you can look for "> less mp-log mp-monitor. Otherwise, you’ll have a This is my HA configuration, PC 1 is 10. but this cannot be used for HA failover. Migrate Logs to a New M-Series Appliance Model in Panorama Mode in High Availability; Migrate Logs to the Same M-Series Appliance Model in Panorama Mode in High Availability; Migrate Log Collectors after Failure/RMA of Non-HA Panorama; Regenerate Metadata for M-Series Appliance RAID Pairs; View Log Query Jobs When an HA Failover occurs, pan_vm_plugin. The log-forwarding facility is enabled and the logs are being forwarded to the external Syslog-Server. When a failure occurs on one firewall and the peer in the HA pair (or a peer in the HA cluster) takes over the task of securing traffic, the event is called a failover. Hardware failures, including high availability (HA) failover and link failures. A heartbeat connection between the firewall peers ensures seamless failover in the event that a peer goes down. The initial thought was something broke in the initial configuration. Needs to be enabled on the Palo and neighbors. Suspend the active firewall. Migrate Logs to a New M-Series Appliance Model in Panorama Mode in High Availability; Migrate Logs to the Same M-Series Appliance Model in Panorama Mode in High Availability; Migrate Log Collectors after Failure/RMA of Non-HA Panorama; Regenerate Metadata for M-Series Appliance RAID Pairs; View Log Query Jobs Hello interval is used to determine if the ha_agent process on the peer device is up and running whereas the heartbeat interval will determine if the peer is up and running. Focus. I have a question, regarding HA Links monitor timers. Only the Active node is sending the logs. 1. 1, 10. 15, I have configured HA active-passive. log to track the timestamp of the issue and check the HA events that preceded it. 4-h2 and after facing the issue with random restarts decided to upgrade to the 10. log reports "Moving Secondy IP failed - Not able to get Peer's VNIC attachments " > less mp-log pan_vm_plugin. In this scenario, the HA configuration of Palo Alto Networks devices did not fail over to the passive device. System logs display entries for each system event on the firewall. 3. Server Monitor Account; Server Monitoring; Client Probing; Cache; Successfully changed HA state to suspended. Navigate to DASHBOARD > High From the CLI, you can issue the "show log system eventid equal state-change" command. log) Hi! first off, in an active-passive configuration, the passive member does not perform path monitoring, so if the path for the passive device dissapears due to the failure in the interconnect, the passive member would not take action. If the output of >show high-availability all shows Peer Information as 'Connection status: down' on the Active or Active-Primary firewall in the HA pair, the user may experience failovers or a degraded network environment. Palo Alto 5400 Series firewall; PANOS 10. Select Device High Availability Operational Commands and click the Suspend local device link. CLI Cheat Sheet: Device "To being up phase 1 automatically, use the HTTP Log Forwarding feature known as "log to action". Team, We have the pair of PA-VM deployed in HA A-P mode. From the below article, this should have been resolved in 10. • Geographic distance between the 2 firewalls in the HA pair is too long/far for the HA cable/SFP type specification • Other system / process issues that can occur Resolution. We opened a case with PA and they told us that in the logs we dont see anythign about a FW´s problem Food for Thought - Data Redistribution during HA Failover - User-ID Upon reviewing system logs from firewalls B, C, D, etc. 2 or below. I am tryin Migrate Logs to a New M-Series Appliance Model in Panorama Mode in High Availability; Migrate Logs to the Same M-Series Appliance Model in Panorama Mode in High Availability; Migrate Log Collectors after Failure/RMA of Non-HA Panorama; Regenerate Metadata for M-Series Appliance RAID Pairs; View Log Query Jobs Migrate Logs to a New M-Series Appliance Model in Panorama Mode in High Availability; Migrate Logs to the Same M-Series Appliance Model in Panorama Mode in High Availability; Migrate Log Collectors after Failure/RMA of Non-HA Panorama; Regenerate Metadata for M-Series Appliance RAID Pairs; View Log Query Jobs Migrate Logs to a New M-Series Appliance Model in Panorama Mode in High Availability; Migrate Logs to the Same M-Series Appliance Model in Panorama Mode in High Availability; Migrate Log Collectors after Failure/RMA of Non-HA Panorama; Regenerate Metadata for M-Series Appliance RAID Pairs; View Log Query Jobs. Here is a sample of expected output. Active to Passive Configuration Synchronization is Failing Between the HA Pair of Palo Alto Networks Devices: Document: Layer 3 High Availability with Optimal Failover Times Best Practices: Layer 3 HA with Optimal Failover Times Best Practices: Document: How to Enable Encryption on HA1 in High Availability Configuration Solved: what is the cli command for checking last failover - 559140. Identify the exact date and timestamp the HA Migrate Logs to a New M-Series Appliance Model in Panorama Mode in High Availability; Migrate Logs to the Same M-Series Appliance Model in Panorama Mode in High Availability; Migrate Log Collectors after Failure/RMA of Non-HA Panorama; Regenerate Metadata for M-Series Appliance RAID Pairs; View Log Query Jobs When there is a HA failover from Active to Passive firewall, we see that some ports on previous active firewall go down and then come up. Find the reason of non-functional state of a firewall in HA by accessing its peer: We have a pair of HA PA-3260 firewalls and we are running into issues of multiple random dataplane restarts causing HA failover. Cause Software Issue Identify the root cause of HA firewall non-functional states. IPSEC tunnels are working fine when traffic is on active gateway. Mon Feb 12 21:41:25 PST 2024. Palo Alto Networks. Download PDF. When using this feature, the tunnel can fail over to another tunnel due to its "Dead Peer Controlling failover for an aggregate interface can be achieved through a monitoring profile on the HA (High Availability) configuration. Nov 21 21:54:00 Warning: ha_event_log(ha_event. During the last PAN OS upgrade we had to failover between two firewalls in HA configuration. NGFW. 13-h3; High Availability (HA) Failover; IPsec Tunnels; Cause. After enabling HA, the interfaces on the firewall will switch from using the interface MAC address to a virtual MAC address. Perform the following task to use link monitoring or path monitoring to define Failover conditions and thus establish what will cause a firewall in an HA pair to fail over, an event where the task of securing traffic passes from the previously active firewall to its HA peer. All SFP+ Ports (Port 21-24) are also reset internally, but they would not show up as flap on system logs. See Context Switch—Firewall or Panorama in the Panorama Administrator’s Guide. Server Monitor Account; Server Monitoring; Client Probing; Cache; Use the CLI for various HA tasks. Palo Alto Firewalls; PAN-OS 9. Check the brdagent. In the event of a failover in an HA pair, and a device transitions from a non-active Define HA failover conditions by configuring link and path monitoring. DPD uses ike main mode SA's and the main mode is not synced to another peer Migrate Logs to a New M-Series Appliance Model in Panorama Mode in High Availability; Migrate Logs to the Same M-Series Appliance Model in Panorama Mode in High Availability; Migrate Log Collectors after Failure/RMA of Non-HA Panorama; Regenerate Metadata for M-Series Appliance RAID Pairs; View Log Query Jobs After the failover of one of the devices in a HA active/passive cluster, the newly active device does not go down even if one of the monitoring interfaces goes down for a minute. Hello Friends, We have Palo Alto firewalls (various models like 3050, 5220 and 3220) which are in HA (active-passive mode). 2. 0, 9. Sep 25, 2018 Identify the root cause of HA firewall non-functional states. We were initially on 10. Device with large sessions can trigger an internal path monitoring failure all of a sudden resulting in HA failover. 6 or below. When one has configured a track or HA Link Monitor, some interfaces, checking the HA timers, the one that corresponds is: Monitor Fail Hold Up Time (ms). So increasing the value of hello interval should not effect the failover times unless ha_agent hangs. HA is formed between Both Palo Alto but Failover is not working. PA-Firewall Symptom Azure ha validation test is successful, however secondary ips are not moving from primary to secondary NVA Following logs are observed: vm_ha_state_trans INFO: : DEBUG: Starting secondary IP move failover process DNS Failover Service in Next-Generation Firewall Discussions 12-12-2024; Configuring PA-VM HA Failover Tests in VM-Series in the Public Cloud 04-28-2024; get-ldap-data-failure - LDAP Failover doesn't work in Next-Generation Firewall Discussions 12-13-2023; High latencies after HA failover in Next-Generation Firewall Discussions 11-28-2023 This article is based on a discussion, HA failover if Running Config is not synced, posted by Cyber Elite expert @MP18 and answered by fellow Cyber Elite @BPry. We had opened a c High latencies after HA failover in Next-Generation Firewall Discussions 11-28-2023; Palo Alto PA-5220 - Data-plane traffic stops intermittently for 20-30 min in General Topics 09-04-2023; VM-300 Read the ha_agent. log: less mp-log brdagent. 10 and PC2 is 30. Device Management Initial Configuration Installation QoS Zone and DoS Protection PAN-OS Next-Generation Firewall Resolution. Restore the HA firewalls to a healthy, redundant state. Hi All I've just done my first PA failover between HA devices and was surprised that it seemed to take about 10 seconds. IKEmgr log (less mp-log ikemgr. High Serious issues, including dropped connections with external devices, such as LDAP and RADIUS servers. Documentation Home; Palo Alto Networks; Support; Live Community; Knowledge Base; PAN-OS CLI Quick Start: CLI Cheat Sheet: HA. log on the peer device during the failover. When IKEv1 is used: After a fail over, the process will not allow another failover if it detects the traffic link down within the one minute timer limit. 'ha_agent' (less mp-log ha_agent. If the failover condition is set to "all" (default is "any"), then a failover triggers only To being up phase 1 automatically, use the HTTP Log Forwarding feature known as "log to action". There are no logs related to keep-alive in the System logs. Home; EN EN Location. c:47): HA Group 15: Link group 'VW-monitor' failure; one or more links are down <-- Link monitor (VW-monitor High availability (HA) is a deployment in which two firewalls are placed in a group or up to 16 firewalls are placed in an HA cluster and their configuration is synchronized to prevent a single point of failure on your network. I did followed the best practise for HA active/passive. Another option to see information about HA logs you will download the TSF and find the following path - 568596 This website uses Cookies. pan_dha. Palo alto network HA link monitor failover Monitor Fail Hold Up Time . log show log system direction Steps are provided here to troubleshoot and bring the HA link up when HA HA1 link, HA2 link, HA backup links or HA3 link (in case of active-active) is down, then a firewall system log message is an HA link and a transceiver is inserted ensure that the transceiver is one of the currently supported transceivers by Palo Alto After the failover of one of the devices in a HA active/passive cluster, the newly active device does not go down even if one of the monitoring interfaces goes down for a minute. Gratuitous ARP in HA Failover. log) logs indicate that keep-alive setting is turned off. Home; EN Location. After the failed path or link clears or as a failed firewall transitions from tentative state to active-secondary state, the Tentative Hold Time is triggered and routing convergence occurs. A failover is triggered, for example, when a monitored metric on a firewall in the HA pair fails. log; Check the physical connectivity of the HA2 link (HA2-backup link) by ensuring that the physical cables are properly connected. admin@UQUEST_PANOS40_PA2050> less dp-log brdagent. Documentation Home; Palo Alto Networks Device > Log Settings. Layer 3 High Availability with Optimal Failover Times Best Practices When deploying a Palo Alto Networks (PAN) HA pair in L3 there are some considerations that should be taken into account to achieve the most optimal failover time. System logs around the time of failover from both device would be a good place to start. 10. log) shows abort after INVALID_SPI payload is received. Network Security. Log in to Strata Cloud Manager . log -0600 vm_ha_state_trans INFO: Authenticate and retrieve an instance principal token -0600 vm_ha_state_trans INFO: Connection Error: HTTPSConnectionPool(host='auth. When IKEv1 is used: During a High Availability (HA) failover test that involves the link monitor (failure condition set to 'any'), an interface belonging to the link monitor group is manually shut down from the Web GUI or CLI. If the firewall sees a HA event in the logs, configure "log to action" to trigger the command "test vpn ike-sa" to bring up phase 1 automatically in the event of a failover. log dp @MP18,. We had opened a c For a consolidated application and log view across an HA pair, you must use Panorama, the Palo Alto Networks centralized management system. X in Next-Generation Firewall Discussions 10-28-2024; Perimeter FW in A/P HA directly connected to Palo Alto vwire in A/A HA in General Topics 10-23-2024 You can suspend your managed firewalls in an active/passive high availability (HA) configuration to force an HA failover or to verify that a failover successfully occurs. 5. 0. mp-monitor. A link down after the timer expires will subsequently cause a failover. Consult the Prerequisites for Active/Passive HA and Prerequisites for Active/Active HA. This website uses Cookies. All other DP cores are normal. According to the docs, the following note is listed under the link monitoring section. From the CLI, you can issue the "show log system eventid equal state-change" command. The HA Overview describes conditions that cause a failover. log and system. I think that logs would be very useful for troubleshoot when problem occur. Medium Downgrade of Active - Passive PA-220 HA Pair in Next-Generation Firewall Discussions 12-05-2024; Paloalto FW HA(Active/Passive) OS Upgrade Procedure 10. Essentially in AWS, Azure, GCP, you are going to deploy your Palo Alto Networks NGFWs in scaling sets, not HA. High. User-ID. Fri Mar 14 15:24:02 UTC 2025. Dear all, that if using a dynamic routing protocol be sure that graceful restart is enabled so that routes are cached during the failover. log on active firewall and routd. We only see in the palo alto logs when the system start to be up. Turn on suggestions. admin@pafw2(passive) I knew about the suspend command, I just wasn't Any Palo Alto Networks Firewall. log (less mp-log mp-monitor. HA Active/Passive - Failover issues cancel. The failover time takes unusually amount of time during which the Internet access was unavailable. View on Product Page. The metrics that the firewall monitors for detecting a firewall failure are: During the last PAN OS upgrade we had to failover between two firewalls in HA configuration. Palo Alto Networks Best practices for optimal failover in HA for PA-2000/PA-4000 series. The time to detect failures in existing routing protocols is no better than one second. 16, 10. log) To being up phase 1 automatically, use the HTTP Log Forwarding feature known as "log to action". " LACP for Palo HA LAN . log (less dpx-log pan_dha. Serious issues, including dropped connections with external devices, such as LDAP and RADIUS servers. After looking at the docs again, it is my understanding that it's not so much link monitoring vs link groups, but the two are actually working together. Successfully changed HA state to suspended. Hello good afternoon, thank you very much for your usual collaboration. 5) in Next-Generation Firewall Discussions 01-08-2025; VM-series Failover issue in VM-Series in the Public Cloud 09-23-2024; Firewallcrash because of Application cloud Engine (ACE) in Next-Generation Firewall Discussions 08 Managed firewalls in an Active/Pasive HA configuration can be assigned a device priority to indicate a preference for which firewall should assume the active role. This can cause issues for example if you've since added/removed additional security policies that are not present on the peer HA unit; a function that is expected to be working could possibly stop functioning simply because the Managed firewalls in an Active/Pasive HA configuration can be assigned a device priority to indicate a preference for which firewall should assume the active role. Each entry includes the date and time, event severity, and event description. To test that your HA configuration works properly, trigger a manual failover and verify that the firewalls transition states successfully. Environment. Resolution. please give me that logs info in detail. In my case, the Palo Alto updated the MAC address to connected devices, except for the loopback interfaces. The passive PA will still become active, and will still pass traffic, it simply will not be utilizing the same configuration file. A failover is triggered, for To test that your HA configuration works properly, trigger a manual failover and verify that the firewalls transition states successfully. The issue is, when we failover traffic on passive gateway, internet works fine but my tunnel resources beco AWS HA IP-Secondary Not Working in VM-Series in the Private Cloud 03-21-2025; NGFW 1400 Series LACP / Failover issue (11. PANOS 10. log) show core1 (DP0) to be under a high load. Palo Alto Networks; Support; Live Community; Knowledge Base; Panorama Administrator's Guide: Priority and Failover on Panorama in HA. Export and Import a Complete Log Database (logdb) CLI Jump Start; CLI Cheat Sheets. 4 What is GARP and why it is sent during an HA-Failover? Environment. When active is failing over to passive i am seeing few packet lost. Define HA failover conditions by configuring link and path monitoring. The firewall attempts to build routing adjacencies and populate its We just set up an HA pair not that long ago and did some testing around AE interfaces. . Software Issue. gywyrunotgstdwpeblhqukvygjhtcyjelpmpbzllgmifiehzoirwtjwsdcytctaplgzo